J CREW VENT!!

So I just tried to place an order on jcrew.com and typed in all the stuff and placed the order and then it does not go through and it kicks me back to the front page. So I call, and their system is down and the sale ends tonight so its very frustrating. What makes it more frustrating is J Crew has had web issues for quite some time and by their own admission it has cost them significant sales. Here's a crazy idea, GET IT FIXED! Go hire the Ralph Lauren person who does their website, it always works perfectly and I assume Ralph most likely gets significantly more traffic than J Crew. Really annoying.